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Common Credit Card Processing Problems

Washington Hospitality Credit Card Program  A good merchant account usually makes processing credit card payments simple and straightforward. But things can sometimes go wrong, so it helps to have an

Industry News

Don’t believe the story about hackers locking guests in their rooms at a luxury hotel

A story that’s been circulating over the past week — “Hotel ransomed by hackers as guests locked in rooms” — should be taken with a little more than just a pinch of salt. According to a report (since amended) by The Local, the computer system at the four-star Austrian hotel, the Seehotel Jaegerwirt, was hacked and its electronic key system hijacked. (The Verge)

Industry News

What will the newest eateries look like?

Shared spaces, artisan tiles and California boho-chic are among the hottest design trends for restaurants this year, according to a group of nine designers. Pastels are also in, as are plenty of plants and streamlined spaces that still manage to feel warm and inviting. (Tasting Table)

Industry News

Starbucks launches voice ordering via app, Amazon’s Alexa

SEATTLE (AP) ” Amazon’s Alexa is now able to order up a latte. Starbucks says it’s partnering with Amazon’s voice platform to offer what it calls “on command” ordering. Starting Monday, anyone who has an Amazon device with Alexa, like the Echo smart speaker, is able to place a Starbucks order by just using their voice. (New Zealand Herald)

Industry News

Debate rages over Andy Puzder’s labor secretary nomination

A coalition of conservative groups has come to the defense of CKE Restaurants Inc. CEO Andrew Puzder, as labor activists continue to fight the executive’s nomination as labor secretary. In a letter released early Monday, the conservative groups said that Puzder “can foster and encourage the business formation that makes job creation possible.” (Nation’s Restaurant News)

Chapters Full Service Industry News News releases Quick Service

Spokane Chapter Recognizes the Best in Local Hospitality Industry

    For Immediate Release Contact Wendy Hughes- Local Communications Manager Washington Hospitality Association   Spokane Chapter Recognizes the Best in Local Hospitality Industry SPOKANE- More than 140 hospitality

Full Service Government Affairs Lodging News Room Quick Service Washington State

Legislative News: Third week of the 2017 Session

Today is the 22nd day of the 2017 legislative session, which is scheduled to go 105 days. The first cut-off  is Feb. 17 so bills are being introduced at a

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Teen Wage/Minimum Wage Legislation

Disclaimer – You are reading archive content on minimum wage. For the most current information, visit: Two bills to change elements of Initiative 1433 have been introduced. Senate Bill 5541 would institute

Industry News

Short-term rentals’ impact on hotel industry

IDAHO FALLS, Idaho – Ever since Airbnb entered the lodging scene in 2008, the hotel industry has been taken for a spin, growing in popularity among young travelers using short-term rentals.It’s proving not to be just a trend and it’s beginning to flow into the lives of business travelers. (KIFI Local News 8)

Industry News

McDonald’s now delivers through UberEATS. But will the app ask: Want fries with that?

If you deserve a break today, you can now get McDonald’s delivered to your door. Are you lovin’ it, Miami? The fast-food giant and UberEATS, Uber’s on-demand app-enabled restaurant delivery service, are about to find out. (Miami Herald)

Industry News

Starbucks mobile orders bring traffic jams to pickup counter

Starbucks Corp.’s much-ballyhooed mobile-ordering system has brought a painful side effect to the coffee giant: traffic jams at the pickup counter. Because customers are now able to order and pay for coffee via their phones, many of them now head directly to the part of the cafe where beverages are handed out. (Chicago Tribune)

Industry News

Culinary schools see enrollment decline

MONTPELIER – With enrollment in culinary institutes in decline and programs across the country closing their doors, schools such as the New England Culinary Institute in Montpelier, which graduated celebrity chef Alton Brown, and the Culinary Institute of Charleston, South Carolina, are committed to staying relevant and in demand. “We’re constantly looking for new ways and opportunities to grow our school,” said Michael Carmel, head of culinary arts in Charleston. (Burlington Free Press)

Industry News

6 Takeaways About Airbnb’s Potential Impact on the Hotel Industry

The biggest conclusion here is that hoteliers can’t afford to dismiss the impact, however large or minuscule it may be, that Airbnb is having on the lodging industry, and on their bottom lines, too. Plenty of reports may tell us different things, but the universal thread is that Airbnb is here, and it can’t be ignored. (Skift)

Industry News

Starbucks Donates Millions to Mary’s Place, a Seattle shelter for homeless families.

Homelessness in King County, Washington is a crisis. The non-profit Mary’s Place offers shelter and day center and other services for families sleeping outside. (StarbucksMelody)

Industry News

Tourism Funding Gains Traction In House

The push to restore funding for statewide tourism in Washington accelerated Wednesday, January 25 at a public hearing of the House Community Development, Housing and Tribal Affairs Committee. Democratic and Republican lawmakers, county and city tourism agencies, and business stakeholders voiced their strong support for HB 1123. It would create a two-to-one private-public funding partnership of up to $15 million per biennium to promote the whole state to domestic and international visitors. (Lens)