Eye on Hospitality: Making great customer service a reality
By Paul Schlienz You can’t have hospitality without customer service. Keeping the customer...
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Tag: customer service
Upcoming Events
Apr
24
Wed
10:00 am
Live webinar! Payment Processin...
Live webinar! Payment Processin...
Apr 24 @ 10:00 am – 11:00 am
Payment processing is essential to running your business. When you’re ready to start shopping, the options can be overwhelming. In this educational session, the Washington Hospitality Association’s Payment Solutions manager and hospitality expert, Sean McHugh,[...]
May
3
Fri
8:30 am
Seattle ServSafe Manager Class
@ Bargreen Ellingson
Seattle ServSafe Manager Class
@ Bargreen Ellingson
May 3 @ 8:30 am – 2:30 pm
Registration deadline: April 19 Attendees must register before the deadline. Walk-ins are not accepted and will be turned away. Member: $170 Non-member: $240 The ANSI-certified ServSafe Manager certification fulfills CFPM, PIC and DOK food[...]
May
6
Mon
8:30 am
Kingston ServSafe Manager Class
@ Point Casino
Kingston ServSafe Manager Class
@ Point Casino
May 6 @ 8:30 am – 2:30 pm
Registration deadline: April 22 Attendees must register before the deadline. Walk-ins are not accepted and will be turned away. Member: $170 Non-member: $240 The ANSI-certified ServSafe Manager certification fulfills CFPM, PIC and DOK food[...]
May
8
Wed
10:00 am
Live webinar! Key factors impact...
Live webinar! Key factors impact...
May 8 @ 10:00 am – 11:00 am
Join Oliver Kotelnikov from IBA at 10 a.m. on May 8. He will discuss how the fair market value of a family business often represents a large portion of an entrepreneur’s financial holdings. Proceeds from[...]
1:30 pm
Third-party webinar: Employer Gu...
Third-party webinar: Employer Gu...
May 8 @ 1:30 pm – 3:00 pm
The Washington State Department of Labor and Industries (L&I) invites you to attend the Employer Guide to Workers’ Rights webinar to learn about the workplace rules and regulations enforced by the Employment Standards program at[...]
May
10
Fri
9:30 am
Spokane ServSafe Manager Class
@ URM Foodservice
Spokane ServSafe Manager Class
@ URM Foodservice
May 10 @ 9:30 am – 3:30 pm
Registration deadline: April 26 Attendees must register before the deadline. Walk-ins are not accepted and will be turned away. Member: $170 Non-member: $240 The ANSI-certified ServSafe Manager certification fulfills CFPM, PIC and DOK food[...]
May
13
Mon
8:30 am
Tacoma ServSafe Manager Class
@ Bargreen Ellingson
Tacoma ServSafe Manager Class
@ Bargreen Ellingson
May 13 @ 8:30 am – 2:30 pm
Registration deadline: April 29 Attendees must register before the deadline. Walk-ins are not accepted and will be turned away. Member: $170 Non-member: $240 The ANSI-certified ServSafe Manager certification fulfills CFPM, PIC and DOK food[...]
8:30 am
Vancouver ServSafe Manager Class
@ Bleu Door Bakery
Vancouver ServSafe Manager Class
@ Bleu Door Bakery
May 13 @ 8:30 am – 2:30 pm
Registration deadline: April 29 Attendees must register before the deadline. Walk-ins are not accepted and will be turned away. Member: $170 Non-member: $240 The ANSI-certified ServSafe Manager certification fulfills CFPM, PIC and DOK food[...]
May
14
Tue
8:30 am
Ellensburg ServSafe Manager Class
@ Kittitas County Chamber of Commerce
Ellensburg ServSafe Manager Class
@ Kittitas County Chamber of Commerce
May 14 @ 8:30 am – 2:30 pm
Registration deadline: April 30 Attendees must register before the deadline. Walk-ins are not accepted and will be turned away. Member: $170 Non-member: $240 The ANSI-certified ServSafe Manager certification fulfills CFPM, PIC and DOK food[...]
May
15
Wed
10:00 am
Live webinar! Beyond the bill: T...
Live webinar! Beyond the bill: T...
May 15 @ 10:00 am – 11:00 am
Join Steve Hooper, formerly of Ethan Stowell Restaurants, at 10 a.m., May 15, as he discusses tip automation and TipHaus with Patrick Yearout, Ivar’s senior innovation & recruitment director. Having previously worked for Ethan Stowell[...]
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