Connecting the Dots: The Washington Lodging Convention
The Washington Lodging Convention & Trade Show, the state’s premier gathering of lodging professionals and hospitality experts, convenes Nov. 6-8 at Spokane’s stunning new Davenport Grand Hotel. It’s your chance to connect with your peers and to gain deeper insight into hotel, business and public policy trends that are reshaping our industry. You’ll also have training opportunities where you’ll learn how to turn employees and guests into brand champions, how to be smarter about your investment in social media and what to do in a man-made disaster. Plus, Washington’s only lodging trade show offers one-stop shopping of the latest in hotel products and services. Here is a quick preview of a few of the dynamic presentations:
The Future is Now: Working with and Selling to Millennials and Beyond
Kevin Paul Scott, author and co-founder of ADDO Worldwide
These days, business means more than just products and services, and lodging establishments must do more than sell room nights. Both your customers and your employees, particularly Millennials and their younger peers, increasingly want your business to stand for something.
No one knows this better than Kevin Paul Scott. He has spoken around the world and helps leaders up the meaning-quotient in their businesses so that employees and customers alike champion the business as if it were their own.
Inhospitable to Human Trafficking: Hotel Safety and Security Training
Mar Brettmann, PhD, executive director, Businesses Ending Slavery and Trafficking (BEST),Sandip Soli, attorney, Real Property Law Group, PLLC
Sex trafficking impacts all types of lodging properties from economy hotels in small towns to luxury hotels in the heart of downtown. The crime not only harms victims, but poses serious safety risks to hotel guests and employees, and can expose owners to legal and financial liabilities This session will teach owners and managers how to proactively prevent this crime and recognize it when it does occur. Owners and managers will also learn how to transfer this important information to their employees using BEST’s new online training platform. Session attendees will receive free training collateral for their employees, including trafficking indicator cards, posters and victim service cards.
What National Hospitality Employment Law Trends Mean for Washington State
Andria Lure Ryan, attorney and partner, Fisher Phillips
From the dramatic increase in the salary threshold for overtime exemptions to the expansion of the joint employer standard, the U.S. Department of Labor has been introducing far-reaching changes to federal labor and employment law, all with the potential to seriously impact your business. Andria Lure Ryan will help you stay on top of these critical changes. A nationally recognized employment law expert, she’ll review what trends in federal and state employment law mean for Washington hospitality employers and managers.
The full program also features STR’s forecast of Washington’s lodging performance in 2017, a look at social media and travel trends, disaster training, government affairs updates and much more. Sunday you’ll also have a chance to tour the Davenport’s back-of-the-house.
Register now at
(Source: Washington Restaurant & Lodging Magazine, September 2016)