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Pizza Hut waitress saves man’s life

In 2014, on Sunday night, a waitress in Kendallville Indiana saved a customer’s life when she used her CPR training to get his heart beating again.  At first she heard employees

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Tip Pooling: A brief overview of the Ninth Circuit ruling

I am one of the attorneys of record in the WRA’s lawsuit against the U.S. Department of Labor (DOL). I also spent several years as in-house counsel for a national restaurant company, and have a number of restaurant clients.

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Yelp for Restaurants: Top 5 Questions

Yelp for Restaurants: Top 5 Questions Karen Hoop, Email and Social Media Specialist As restaurant marketing experts, we manage online reviews for hundreds of clients. While there are multiple review

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Washington Restaurant Market Watch: Website accessibility is a must

Restaurant operators rightly go to great lengths to stay compliant with federal, state and local rules in order to avoid government sanctions and lawsuits from customers. Increasingly, however, businesses are finding themselves in trouble for not providing accessibility to their websites for disabled users.

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Meet your future workforce

By Lyle Hildahl, director of the Washington Restaurant Association Education Foundation There have been mega reports on the gap between positions needed to fill for the next decade and the

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Large grants available to hospitality

This Announcement is issued to advise you of a Request for Proposal for the following scope of work/services, available on the King County Procurement Web site at: https://procurement.kingcounty.gov/procurement_ovr/default.aspx RFP No.

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Look Out For Drive-By ADA Lawsuits: Are You Ready?

Over the past several years, hoteliers, retailers and restaurant owners across the country have been slapped with thousands of private lawsuits for failing to meet the precise guidelines of the Americans with Disabilities Act (ADA).

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Healthcare 101: Key Buzzwords Defined

The health care reform measure that was signed into law in 2010 contributed dozens of new buzz-phrases to the vernacular of health care, including employer mandate, individual mandate, Cadillac plans, and full-time equivalents (FTEs).

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Defeat wage inflation in four easy steps

We’re beginning to prepare for the upcoming year. In our plan, we need to specifically address the increase in wages and impact of minimum wage. What are some ideas to address wage inflation?

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ACA: Nothing changes in 2017

The ACA Employer Mandate / Employer Penalty, originally set to begin in 2014, was delayed until 2015 / 2016. ObamaCare’s “employer mandate” is a requirement that all businesses with 50 or more full-time equivalent employees (FTE) provide health insurance to at least 95% of their full-time employees and dependents up to age 26, or pay a fee. ($2,000 per employee)

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Be proactive with restaurant pest management

Maintaining a clean, pest-free environment is an ongoing task for restaurant owners and operators. Chris Del Rossi, founder of Food and Drug and the Bug integrated pest management company and a speaker at the National Restaurant Association’s 2015 Quality Assurance Executive Study Group meeting, says, “Pests act as paintbrushes.

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Restaurants get big health care win

Restaurants and other small businesses scored a major victory Thursday when the Senate followed the House’s lead and passed the Protecting Affordable Coverage for Employees (PACE) Act.

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Resources to initiate successful employment

For years, the Department of Social and Health Services has invested millions of dollars to provide public assistance for those in need. It has been challenging to get to the next step – to get individuals on public assistance jobs leading to a long term career that’s sustainable.

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Develop and retain your staff

This year has been difficult to find people and keep them. The labor market seems tight and when I try to hire a person, from a dishwasher to a manager the money they’re asking for is higher than what I’m paying my long-term employees.