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Weekly Update: Cybercriminals Targeting Restaurants and Hotels – Don’t Be a Victim!

Cybercriminals Targeting Restaurants and Hotels – Don’t Be a Victim! On Tuesday, Aug. 29, the Washington Hospitality Association met with representatives of the Seattle Office of Federal Bureau of Inspection

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Eye on Hospitality: Cybercriminals Targeting Restaurants and Hotels – Don’t Be a Victim!

On Tuesday, Aug. 29, the Washington Hospitality Association met with representatives of the Seattle Office of Federal Bureau of Inspection (FBI) and the U.S. Attorney’s Office in Seattle. The reason for this meeting was to alert us of a growing threat to the hospitality industry from cybercriminals.

Industry News

Most Hotel Apps Still Need a Radical Overhaul

Most of the hotel apps out there aren’t worth downloading onto your smartphones. At least that’s what researchers from business intelligence firm L2 Inc. found when they conducted a recent survey of 311 hotel brand apps. While hotel apps are abundant, very few are considered useful or essential. “L2 research found that the majority of hotel apps don’t crack the list of the top travel apps in the iTunes App Store, nor have they even been updated in 2017,” said Michael Silverman, senior client strategist at L2 Inc. (Skift)

Industry News

Creating LTOs customers line up for

Unicorn Frappuccino, McRib sandwiches, Bacon Sriracha Fries — limited time offers (LTOs) have resonated with a wide consumer base. Since 2010, the median number of LTOs has increased 82% at limited-service chains and 80% at full-service chains, according to Datassential’s Blueprint for LTO Success Keynote Report. (SmartBrief)

Industry News

Food, drink makers debut a plethora of pumpkin spice products

Pumpkin spice is popping up earlier and in more foods and beverages than ever before, including coffee and baked goods at Dunkin’ Donuts and the popular Pumpkin Spice Latte that Starbucks will begin offering on Friday. The flavor signals fall, and while some welcome its arrival, others on social media say it’s too soon. (New York Times)

Industry News

Peruvian dishes draw inspiration from the cuisines of many cultures

Peruvian cuisine is rapidly gaining popularity on the world stage as the country gains acclaim for its wealth of indigenous ingredients and eclectic culinary history. With regional dishes that range from hearty stews to refreshing ceviches and cultural influences including Japanese and Chinese, the food of Peru encompasses myriad ingredients, flavors and cooking styles. (SmartBrief)

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Texas Hospitality Sets Up Hurricane Relief Site

Hurricane Harvey made landfall Friday, August 25 with its bands of thunderstorms pounding the southeastern portion of Texas – hitting Houston and the surrounding coastline. Only in recent hours has the rain

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Hospitality Superhero! (Are you One of Them?)

by David Faro In a surprise twist, the Washington Hospitality Credit Card Processing Program has not only saved Association members thousands and thousands of dollars, but it has also generated

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Spotlight SPOKANE: Increase Efficiency (Maximize Savings)

One of the great benefits of membership with Washington Hospitality is the Allied membership Community. Using energy efficiently is a sound business practice that improves profitability, reduces greenhouse gas emissions,

Industry News

How hotels play an integral role in natural disaster relief

Cities transform during natural disasters. When the infrastructure of daily life comes apart, ordinary citizens jump into action. (Mic)

Industry News

In battle for burger share, the Big Three make a comeback

When McDonald’s Corp. reported surprisingly high, 3.9-percent same-store sales growth in the second quarter, it was widely believed to be bad news for its biggest competitors — The Wendy’s Co. and Burger King. The company even said so, with CEO Steve Easterbrook noting that the company “had begun to open up a gap with QSR sandwich competitors.” (Nation’s Restaurant News)

Industry News

OpenTable’s competition grows in the reservations arena

OpenTable books reservations at 43,000 global eateries and seats more than 23 million people each month, but the online restaurant reservations pioneer faces growing competition. Startups are wooing away restaurants with more attractive deals, and about two-thirds of diners still use the phone to make reservations, according to Yelp, which was once a partner to OpenTable but is now a rival. (New York Times)

Industry News

Domino’s, Ford Test Pizza Delivery Using Self-Driving Vehicle

Domino’s Pizza and Ford Motor Co. are partnering to try using a self-driving vehicle in pizza delivery. The testing will take place in Ann Arbor, Mich., home to Domino’s and 30 miles west of Ford’s headquarters in Dearborn. (MediaPost)

Industry News

Pizza, poke and Indian concepts are hot in the field of fast-casual

The fast-casual segment continues to grow as more restaurant brands with diverse offerings enter the market and diners increase the frequency of their visits. Consumers are dining at fast-casual eateries more often because they think their overall quality has improved and the food/beverage variety has improved, according to 2017 survey results presented in Datassential’s Fast Casual Keynote Report. (SmartBrief)